Terms & Conditions

Welcome to Brand Battles. By accessing or using our mobile application, website, or related services (the “App“), you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use immediately.

1. Acceptance of Terms

By creating an account or using the App, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the App or its services.

2. Eligibility (18+ and Geographic Restrictions)

• You must be at least 18 years old.
• Chance-based promotions and other geographically restricted campaigns are available only to eligible individuals physically located within the United States, unless the applicable campaign-specific terms expressly state otherwise.
• Brand Battles may use Geo-IP and other security signals to verify geographic eligibility.
• Brand Battles may request additional information or verification when reasonably necessary to confirm eligibility, prevent fraud, or fulfill a reward.

3. Account Registration & Security

• You agree to provide accurate and complete information.
• You are responsible for maintaining the security of your account and account credentials.
• Multiple users may use the same device. However, using a shared device to create, validate, or manipulate referral relationships or obtain duplicate rewards is prohibited.
• Brand Battles may suspend, restrict, or terminate accounts when there is evidence of fraud, abuse, manipulation, automation, or violation of these Terms.
• Brand Battles may use device, account, gameplay, and other security signals to detect suspicious activity.

4. Tokens & Virtual Credits

• Tokens are virtual credits used within Brand Battles.
• Tokens have no monetary or cash value.
• Tokens cannot be exchanged for cash or monetary value.
• Tokens are not property, currency, securities, or financial instruments.
• Tokens cannot be sold, transferred, or exchanged outside the platform unless expressly permitted by Brand Battles.
• Brand Battles may modify, adjust, suspend, or expire Tokens in accordance with these Terms and applicable platform rules.
• Token balances and reward calculations are determined and validated by the Brand Battles server.

5. Rewards, Eligibility & Verification

• Reward eligibility is subject to the applicable campaign rules, platform rules, and integrity requirements.
• Normal gameplay rewards are issued after successful server-side validation.
• Major or high-value rewards may require additional verification before a reward can be claimed.
• Brand Battles may use automated systems to identify fraud, automation, manipulation, duplicate activity, or other suspicious behavior.
• Significant or disputed cases may be subject to additional verification or human review.
• Rewards may be withheld, restricted, or denied when fraud, abuse, manipulation, multiple-account activity, unauthorized automation, or other violations are confirmed.
• Brand Battles does not publicly disclose internal fraud-detection methods, thresholds, risk signals, or security criteria.
• Reward decisions are made in accordance with the applicable campaign, reward, and integrity rules.
• For physical Rewards fulfilled by a participating Prize Provider and Fulfillment Partner, the applicable Prize Provider and Fulfillment Partner are responsible for fulfillment, shipping, delivery, returns, exchanges, warranties, and product-related support, as applicable.

6. Promotions, Brand Drops, Brand Seeds & Weekly Grand

• Brand Battles may offer promotional campaigns including Brand Seeds, Brand Drops, Weekly Grand campaigns, and other promotional rewards. Availability of specific campaigns may vary by campaign, eligibility, product availability, and Beta or post-Beta status.
• Each promotional campaign is governed by its applicable campaign rules, eligibility requirements, targeting, duration, reward limits, claim requirements, and applicable prize or reward conditions.
• Brand Seed Rewards may be distributed progressively during an active campaign. Unless otherwise stated in the applicable campaign terms, a Brand Seed Reward must be claimed within 72 hours after it becomes available.
• Brand Drop campaigns operate for the applicable fixed campaign duration. Unless otherwise stated in the applicable campaign terms, a Brand Drop Reward must be claimed within 72 hours after it becomes available.
• Weekly Grand campaigns may use Weekly Tokens, leaderboard ranking, eligibility requirements, and weighted random winner selection as defined by the applicable Weekly Grand Rules.
• Unless otherwise stated in the applicable Weekly Grand Rules, a Weekly Grand prize or reward must be claimed within 7 days after the potential winner is notified or the reward becomes available for claim, as applicable.
• Winner selection for applicable chance-based prize campaigns is performed server-side in accordance with the applicable campaign rules.
• Campaigns may have different eligibility, targeting, reward, participation, and claim requirements.
• Brand Battles may modify, suspend, or cancel a promotion when reasonably necessary, subject to applicable law and the specific promotion rules.
• Expired Rewards are not restored, reissued, or reclaimed unless expressly provided by the applicable campaign-specific terms.

7. Physical Rewards & Fulfillment

• Physical Rewards may be fulfilled by the applicable Prize Provider and Fulfillment Partner specified in the applicable campaign terms.
• For physical Rewards fulfilled by a Prize Provider and Fulfillment Partner, the applicable Prize Provider and Fulfillment Partner are responsible for product availability, shipping, fulfillment, delivery, returns, exchanges, warranties, and product-related customer support, subject to applicable law and the applicable provider’s terms.
• When a user selects “Claim Reward” for a physical Reward fulfilled by a Prize Provider and Fulfillment Partner, the user may be redirected to the Prize Provider’s website or designated fulfillment process to complete the applicable claim or fulfillment steps.
• Brand Battles does not act as the seller, merchant of record, manufacturer, retailer, or fulfillment provider for products or physical Rewards supplied and fulfilled directly by a Prize Provider and Fulfillment Partner.
• Brand Battles is not responsible for shipping delays, lost packages, damaged goods, product defects, returns, exchanges, warranties, or fulfillment failures caused by a Prize Provider and Fulfillment Partner, manufacturer, or carrier, except to the extent required by applicable law.
• Where Brand Battles is legally required to collect information for a particular prize or reward, Brand Battles may collect only the information reasonably necessary for that purpose and in accordance with its Privacy Policy.
• Recipients are responsible for applicable taxes and reporting obligations imposed by law.
• Where required by applicable law, The applicable Prize Provider, typically the participating brand, or Brand Battles where it provides the prize, may request tax documentation and issue any tax forms required by applicable law.

8. User Conduct & Anti-Abuse

• No bots, scripts, unauthorized automation, or gameplay manipulation.
• No exploitation of bugs, vulnerabilities, duplicate requests, or reward systems.
• No fraudulent or artificial gameplay activity.
• No manipulation of leaderboards, campaigns, referrals, or reward distribution.
• No use of VPNs or proxies to bypass geographic restrictions.
• No fraudulent or misleading content uploads.
• No self-referrals or artificial referral activity.
• No attempts to obtain multiple rewards through duplicate accounts, replayed events, or other abusive methods.
• Violations may result in restriction, suspension, termination, or loss of reward eligibility.

9. Coupons

• Coupons are separate from Rewards and are subject to the applicable coupon, offer, and Prize Provider terms.
• Coupons may be provided by participating Prize Providers or through applicable Brand Battles promotional mechanics.
• Coupon availability, validity, redemption, expiration, and restrictions are determined by the applicable coupon and Prize Provider terms.
• Expired coupons cannot be restored unless expressly provided by the applicable coupon rules.
• A coupon issued to a user remains associated with that user’s Brand Battles Wallet until it is claimed and used or expires, subject to the applicable coupon rules.
• Brand Battles may validate coupon codes and may replace or update a coupon when required under its Coupon Rules.
• Brand Battles is not responsible for pricing changes, product availability, checkout issues, shipping, fulfillment, or redemption issues occurring on a Prize Provider’s website. Daily limits on Coupons and Rewards may apply.

10. Claiming Rewards & Third-Party Websites and Services

Selecting “Claim Reward” initiates the applicable Reward claim process and may redirect the user to a third-party website, including the website of a Prize Provider, merchant, retailer, affiliate partner, or other service provider, or to another designated fulfillment process.

Brand Battles may provide links, redirects, buttons, embedded content, or other access to third-party websites, products, services, merchants, retailers, affiliate partners, payment processors, or promotional offers.

Although Brand Battles may review or monitor participating merchants, links, and promotional materials, we cannot guarantee that any third-party website, merchant, offer, product, service, or transaction is safe, accurate, legitimate, secure, or free from fraud, scams, malware, malicious code, unauthorized activity, or other harmful activity.

When you are redirected to or interact with a third-party website or service, you are subject to that third party’s terms, privacy policy, payment practices, security practices, and other applicable policies. Brand Battles does not control third-party websites or services and does not guarantee their availability, accuracy, security, legitimacy, products, services, offers, or practices.

Any purchase, payment, subscription, order, product, service, shipping arrangement, return, refund, exchange, warranty, or other transaction conducted directly with a third party is between you and that third party. Brand Battles is not the seller, merchant of record, manufacturer, retailer, payment processor, or contracting party for transactions conducted directly with third parties unless expressly stated otherwise.

Brand Battles is not responsible for losses, unauthorized charges, fraud, theft, scams, phishing, malware, data breaches, identity theft, product defects, service failures, incorrect information, pricing changes, payment issues, shipping problems, refund disputes, warranty issues, or other loss or damage arising from your interaction or transaction with a third party, except to the extent such liability cannot be excluded under applicable law.

Users should exercise appropriate caution before providing payment information, personal information, account credentials, or other sensitive information to a third-party website or service. You should review the applicable third party’s Terms of Service, Privacy Policy, and other applicable policies before completing a transaction or providing information.

For Rewards supplied and fulfilled by a Prize Provider and Fulfillment Partner, purchases, payments, shipping, fulfillment, returns, exchanges, warranties, customer service, and any personal information provided directly to the Prize Provider are handled by that Prize Provider and are governed by the Prize Provider’s own terms and policies.

Brand Battles may provide technical or platform-level support relating to the availability of a Reward within the Brand Battles platform, but product-specific fulfillment, transaction support, refunds, returns, warranties, and other third-party obligations remain the responsibility of the applicable third party.

11. Affiliate Links & Commissions

Brand Battles may provide links to participating brands and affiliate partners. When a user clicks certain affiliate links and completes a qualifying action or purchase, Brand Battles may receive a commission from the applicable affiliate network or merchant.

Affiliate attribution may be handled by the applicable affiliate network or merchant. Affiliate commissions do not increase the price paid by the user unless otherwise stated.

12. No Guarantee of Availability

Brand Battles does not guarantee uninterrupted service, continuous availability of the App, leaderboard accuracy, reward availability, coupon availability, campaign availability, or error-free operation.

13. Platform Integrity & Server Authority

• The Brand Battles server is the authoritative source for gameplay rewards, Tokens, Energy, progression, leaderboard calculations, campaign eligibility, and reward allocation.
• Client-side values, timers, displays, or other information do not independently determine reward eligibility.
• Server time controls applicable time-based gameplay and reward mechanics.
• Attempts to manipulate device time, requests, gameplay events, or other platform data may result in reward restriction or account action.
• Brand Battles may reject duplicate, replayed, invalid, or unauthorized reward requests.

13A. User-Generated Content (Photos and Reviews)

When you submit photos, reviews, or feedback through Brand Battles, you confirm that you own the content, that your reviews are honest, and that you have permission from anyone shown in it.

You grant Brand Battles and the participating brand a non-exclusive, worldwide, royalty-free license to use, edit, and display your content in marketing and advertising. Where your content relates to a product you received as a Brand Battles reward, it may be displayed with a disclosure that you received the product free as a Brand Battles reward.

Submitting reviews is optional. Tokens for submissions are awarded regardless of whether your review is positive, negative, or neutral.

14. Privacy

Your use of the App is also governed by the Brand Battles Privacy Policy, which explains how personal information is collected, used, stored, and protected.

15. Limitation of Liability

To the fullest extent permitted by law, Brand Battles shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of Tokens, reward disputes, coupon disputes, technical interruptions, third-party website or service issues, third-party transactions, payment disputes, unauthorized charges, fraud, scams, theft, malware, data breaches, product or service failures, shipping or fulfillment issues, warranty disputes, or eligibility determinations.

To the fullest extent permitted by applicable law, Brand Battles shall not be responsible for any loss or damage resulting from your access to, use of, reliance on, or transaction with any third-party website, merchant, retailer, affiliate partner, Prize Provider, Fulfillment Partner, product, service, or promotional offer, including any information or payment information you provide directly to such third party.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

16. Governing Law & Arbitration

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.

To the extent permitted by applicable law, disputes arising from or relating to these Terms or your use of Brand Battles shall be resolved through binding arbitration in Delaware.

To the extent permitted by applicable law, you waive the right to participate in a class action lawsuit or class-wide arbitration and the right to a jury trial.

17. Changes to These Terms

Brand Battles may update these Terms from time to time. Updated Terms will be made available through the App or related services. Your continued use of Brand Battles after an update becomes effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Contact

For questions regarding these Terms:

support@brandbattles.games

Questions regarding purchases, shipping, fulfillment, coupon redemption, or products should be directed to the applicable Prize Provider and Fulfillment Partner.