Privacy Policy

Brand Battles provides consumer-facing games, promotions, rewards, coupons, and related services, as well as merchant-facing services through which participating businesses may manage campaigns, rewards, coupons, promotional materials, and related activities.

Brand Battles is intended solely for individuals who are 18 years of age or older. By creating a consumer account or otherwise using the consumer-facing services, you represent and warrant that you meet this age requirement.

Merchant accounts are intended for businesses and other eligible legal entities. An individual who creates or manages a Merchant Account on behalf of a business represents that they have authority to act for that Merchant.

If we become aware that an individual under 18 has created a consumer account or provided personal information to Brand Battles in connection with consumer services, we may terminate the account and delete associated information, subject to applicable legal obligations.

Depending on how you interact with Brand Battles, we may collect the following categories of information. Not every category applies to every person.

• Account Information: username, email address, account identifiers, login information, and information associated with a Brand Battles account.
• Eligibility and Profile Information: age or age range, gender, interests, geographic eligibility information, and other information voluntarily provided or required to determine eligibility for particular promotions.
• Gameplay and Platform Activity: game progress, completed levels, quiz responses, challenge participation, token activity, leaderboard activity, qualification status, reward history, and related engagement information.
• Promotion and Entry Information: promotion participation, qualifying actions, entries, campaign eligibility, leaderboard position, weighted drawing eligibility, prize or reward status, and other information necessary to administer promotions.
• Winner Verification Information: information reasonably necessary to verify a potential winner’s eligibility, including age, geographic eligibility, account information, and other information required to confirm compliance with applicable promotion-specific terms.
• Shipping and Fulfillment Information: physical address and other delivery information when Brand Battles or a designated fulfillment provider acting on Brand Battles’ behalf is responsible for delivering a physical prize or reward. When a participating brand or other Prize Provider directly fulfills a prize or reward, applicable fulfillment information may be collected directly by that provider through its own website, fulfillment system, or designated process.
• User-Generated Content: photos, videos, written reviews, ratings, feedback, and other content voluntarily submitted by users for missions, reviews, feedback programs, or promotional activities.
• Device and Technical Information: device type, operating system, app version, IP address, browser or device information, session information, and technical logs.
• Geographic Information: approximate geographic location, including approximate state or city derived from IP address or other eligibility and security signals. Brand Battles does not require precise GPS location solely for general platform use unless specifically disclosed for a particular feature.
• Security and Integrity Information: interaction timing, session behavior, gameplay patterns, account activity, device and account risk signals, network signals, and other information used to detect fraud, bots, unauthorized automation, multiple-account abuse, and other prohibited activity.
• Affiliate and Transaction Attribution Information: click identifiers, referral identifiers, attribution identifiers, and other information used by applicable affiliate networks or merchants to determine whether a qualifying action or transaction is attributable to Brand Battles.

When a business, organization, or its authorized representative creates or uses a Merchant Account, Brand Battles may collect information reasonably necessary to establish, verify, secure, administer, and support the Merchant relationship.

• Business Information: brand name, industry or business category, business website, and corporate email address, as collected during Merchant registration.
• Authorized Representative Information: name and business email address provided by the individual administering the Merchant Account.
• Merchant Account Information: Merchant Account identifiers, login records, account settings, permissions, authentication information, and security-related account activity.
• Campaign Information: Campaign configurations, Campaign names, descriptions, targeting parameters, budgets, schedules, promotional offers, Rewards, Brand Seeds, Brand Drops, Coupons, redemption conditions, inventory information, fulfillment information, and related Campaign activity.
• Promotional Materials: logos, trademarks, product images, descriptions, text, videos, photographs, creative assets, URLs, offers, advertising claims, and other materials supplied by or on behalf of Merchant.
• Commercial and Billing Information: subscription or Campaign information and payment status associated with paid Merchant Services. Payments are processed through our third-party payment processor, Stripe.
• Merchant Communications: communications with Brand Battles, support requests, legal notices, Campaign-related communications, and other correspondence.
• Merchant Technical and Security Information: IP address, browser and device information, login timestamps, session information, security logs, and account or network signals used to protect Merchant Accounts and the Platform.

Brand Battles verifies the legitimacy of a Merchant prior to Campaign activation through corporate email domain verification, review of the Merchant’s website, and internal administrative review and approval.

Brand Battles may use Merchant and authorized-representative information to verify business identity and authority, provide the Brand Dashboard, administer Campaigns, provide support, maintain platform security, prevent fraud and abuse, communicate with Merchants, and comply with legal obligations.

When a Merchant provides personal information about an employee, contractor, representative, or other individual to Brand Battles, Merchant is responsible for providing any notices and obtaining any permissions required by applicable law for that disclosure, where applicable.

• To create and maintain Brand Battles accounts.
• To create, authenticate, secure, and administer Merchant Accounts and Brand Dashboard access.
• To operate games, quizzes, challenges, leaderboards, tokens, and other platform features.
• To administer Merchant Campaigns, Rewards, Brand Seeds, Brand Drops, Coupons, promotional materials, and related services.
• To determine eligibility for promotions, Brand Drops, Weekly Grand campaigns, Brand Seeds, and other promotional activities.
• To administer entries, qualifying actions, leaderboard calculations, random drawings, weighted drawings, and other disclosed promotion mechanics.
• To identify and contact potential winners.
• To send winner notifications through in-app notifications and/or email using the contact information associated with the participant’s Brand Battles account.
• To conduct winner verification and confirm eligibility before awarding a prize or promotional benefit.
• To distribute digital coupons, promotional codes, samples, physical prizes, and other promotional benefits.
• To coordinate promotion and fulfillment processes with applicable Prize Providers, Fulfillment Partners, shipping providers, and other service providers.
• To process Merchant billing and payments in connection with paid Merchant Services.
• To communicate with Users and Merchants about accounts, Campaigns, rewards, support, service updates, and other relevant matters.
• To personalize campaign presentation, product recommendations, or promotional opportunities based on information voluntarily provided by the user and applicable campaign criteria.
• To maintain platform integrity and detect fraud, bots, unauthorized automation, multiple-account abuse, manipulation, and other prohibited activity.
• To support affiliate attribution, validate qualifying actions, and measure campaign and offer performance.
• To analyze aggregated or de-identified platform and campaign performance.
• To maintain, troubleshoot, secure, and improve the App, website, platform, Merchant Services, and related services.
• To comply with applicable law, legal obligations, regulatory requirements, and lawful requests.
• To establish, exercise, or defend legal claims and protect the rights, property, and security of Brand Battles, users, participating brands, and other parties.

Brand Battles operates promotions including Brand Drops, Weekly Grand campaigns, Brand Seed programs, achievement-based rewards, quizzes, and other promotional activities. The applicable promotion-specific terms determine eligibility requirements, participation mechanics, selection or distribution method, prize or reward, and applicable fulfillment process.

Brand Battles may administer promotions directly or in collaboration with participating brands, merchants, Prize Providers, Fulfillment Partners, or other designated providers.

For promotions conducted in collaboration with a participating brand or merchant, Brand Battles may act as the Sponsor and Administrator responsible for operating the promotion, managing participation, applying eligibility requirements, conducting applicable winner-selection processes, and coordinating fulfillment. The participating brand or merchant may act as the Prize Provider and Fulfillment Partner responsible for supplying and fulfilling the applicable prize or reward.

Where Brand Battles directly provides a prize or reward, Brand Battles may also act as the Prize Provider and Fulfillment Partner.

Potential winners may receive notifications through in-app notification within the Brand Battles application and/or email sent to the email address associated with the participant’s Brand Battles account.

Potential winners may be required to provide or confirm information reasonably necessary to verify eligibility and fulfill the applicable prize. This may include age, geographic eligibility, and account information. Where Brand Battles is responsible for physical prize fulfillment, shipping information may also be required.

If a potential winner does not complete the required verification or claim process within the applicable timeframe, the potential winner may be disqualified and an alternate potential winner may be selected where permitted by applicable law and the applicable promotion-specific terms.

We use automated systems and behavioral analysis tools to detect fraud, bots, unauthorized automation, suspicious activity, multiple-account abuse, manipulation, reward abuse, and other activity that may compromise platform integrity or promotional fairness.

Automated systems may generate risk signals or restrictions affecting account access, promotion eligibility, entries, rankings, Campaign activity, or prize eligibility.

Where appropriate, significant or disputed cases may be subject to additional verification or human review.

Specific fraud-detection thresholds, security rules, risk scores, and internal integrity criteria are not publicly disclosed because disclosure could facilitate circumvention or abuse of the platform.

• United States: Chance-based promotions are generally limited to eligible individuals physically located within the United States unless applicable promotion-specific terms state otherwise.
• Geographic Verification: We may use IP address, approximate geographic information, account information, and other security signals to verify geographic eligibility.
• VPNs and Proxies: Use of VPNs, proxies, emulators, bots, or other tools intended to circumvent geographic or eligibility restrictions may result in account restrictions, disqualification, or prize forfeiture where permitted by applicable law.
• Brand Fulfillment: Where a participating brand or other Prize Provider fulfills a prize, that provider may collect information necessary to complete fulfillment directly from the recipient and is responsible for its own fulfillment process, subject to applicable law and its applicable privacy policy.
• Brand Battles Fulfillment: Where Brand Battles directly fulfills a physical prize or reward, Brand Battles may use designated shipping, logistics, and fulfillment providers to complete delivery.
• Digital Rewards: Coupons, promotional codes, discounts, and digital perks are subject to the applicable issuer’s redemption terms, expiration dates, geographic restrictions, product restrictions, and other applicable limitations.

We do not sell personal information as defined by applicable privacy laws.

When a participating brand or other Prize Provider directly fulfills a prize, reward, sample, coupon, or other promotional benefit, the provider may collect information reasonably necessary for fulfillment directly from the recipient through its own website, fulfillment system, or other designated process. Brand Battles does not collect or transfer such fulfillment information on behalf of the Prize Provider.

We may disclose personal information to the following categories of service providers and recipients when reasonably necessary to operate Brand Battles, administer promotions, provide requested services, support Merchant Services, or comply with law:

• Participating Brands: user-generated content and related information may be made available to a participating brand when a user voluntarily submits that content as part of a brand-specific campaign, mission, review, or promotional activity, as described in the applicable campaign terms.
• Fulfillment and Shipping Providers: shipping address and other delivery information necessary to deliver physical prizes or products when Brand Battles itself directly fulfills the prize or reward.
• Technology and Service Providers: providers supporting hosting, infrastructure, application operations, security, analytics, communications, email delivery, customer support, billing, and other technical functions.
• Payment and Financial Service Providers: providers supporting payment processing, billing, and subscription management (e.g., Stripe).
• Fraud and Security Providers: providers that help detect bots, automation, fraudulent activity, account abuse, or other security risks.
• Affiliate Networks and Merchants: attribution identifiers and related information necessary to track qualifying clicks, actions, or transactions.
• Professional Advisors: lawyers, accountants, auditors, insurers, and other professional advisors where reasonably necessary.
• Legal and Regulatory Authorities: government agencies, courts, regulators, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, security, or legal interests.
• Business Transactions: information may be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate transaction, subject to applicable law.

Participating brands may receive aggregated or de-identified campaign insights, such as geographic trends, campaign engagement, category-level interests, or performance statistics, where reasonably appropriate for campaign reporting and optimization. These insights are not intended to identify individual users.

Brand Battles does not provide participating Merchants with consumer personal information merely because a consumer interacts with a Merchant Campaign. Any disclosure of consumer information to a Merchant will be limited to information reasonably necessary for the applicable Campaign, Reward, Coupon, fulfillment, support, or other disclosed purpose (such as voluntarily submitted UGC) and will be subject to applicable law and applicable agreements.

Users may voluntarily submit photos, videos, reviews, ratings, feedback, or other content in connection with prizes, Brand Seeds, missions, or other platform activities.

Submission of reviews or feedback is optional and is not required to receive a prize or Brand Seed unless a specific promotion expressly states otherwise and such requirement is permitted by applicable law.

Where Brand Battles awards platform tokens for voluntary feedback, the token award does not depend on whether the review is positive, negative, or neutral.

User-generated content may be displayed within the platform or used by Brand Battles for platform operations, research, analytics, and legitimate promotional purposes associated with the platform, subject to applicable law and the applicable terms governing the content.

Where a user voluntarily submits content for a participating brand campaign, the applicable campaign terms may explain whether and how the participating brand may receive or use that content.

Brand Battles may provide links to participating brands, merchants, retailers, and affiliate partners.

Brand Battles may provide links, redirects, buttons, or other access to third-party websites, merchants, retailers, affiliate partners, products, services, or promotional offers. Although Brand Battles may review or monitor participating merchants, links, and promotional materials, we cannot guarantee that any third-party website, merchant, offer, product, service, or transaction is safe, accurate, legitimate, secure, or free from fraud, malware, or other harmful activity.

When you are redirected to or interact with a third-party website, you are subject to that third party’s terms, privacy policy, payment practices, and other applicable policies.

Brand Battles does not control third-party websites or transactions conducted directly with third parties and is not responsible for losses, unauthorized charges, fraud, theft, scams, product or service issues, refunds, shipping issues, data breaches, or other harm arising from your interaction or transaction with a third party, except to the extent such liability cannot be excluded under applicable law.

Users should exercise appropriate caution before providing payment information, personal information, or other sensitive information to a third-party website and should review the applicable third party’s terms and privacy policy before completing a transaction or providing information.

When a user clicks an affiliate link and completes a qualifying action or transaction, Brand Battles may receive a commission from the applicable affiliate network or merchant.

Affiliate networks or merchants may use cookies, pixels, click identifiers, referral identifiers, or similar technologies to attribute qualifying activity to Brand Battles or another referral source.

Brand Battles does not control the privacy practices of third-party websites or affiliate networks. Users should review applicable third-party privacy policies and terms before interacting with those services.

You may request access to, correction of, or deletion of personal information associated with your Brand Battles account using any of the following methods:

• Email: support@brandbattles.games
• In-App Settings: Account Deletion & Privacy Controls within the App, where available.
• Web Request Form: brandbattles.games/delete-account

Depending on applicable law, you may also have rights to know what personal information is collected, used, or disclosed; request correction of inaccurate information; request deletion; opt out of certain sales or sharing of personal information; limit certain uses or disclosures of sensitive personal information where applicable; and receive equal treatment for exercising applicable privacy rights.

For Merchant representatives and other business contacts, applicable privacy rights generally relate to the personal information of the individual rather than information belonging to the business entity itself. Certain rights are subject to legal exceptions and verification requirements.

If applicable law provides a right to appeal a denied privacy request, instructions for submitting an appeal will be provided in our response or through the applicable privacy request process.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating the platform, administering promotions, fulfilling rewards, administering Merchant Accounts and Campaigns, maintaining account records, preventing fraud, resolving disputes, complying with legal obligations, and enforcing applicable agreements.

Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements. Merchant account, billing, Campaign, and contractual records may be retained for periods necessary to administer the business relationship, satisfy accounting and tax requirements, resolve disputes, enforce agreements, and comply with applicable law.

Information may be securely deleted, anonymized, or de-identified when it is no longer reasonably necessary for the purposes for which it was collected, subject to applicable legal, security, accounting, tax, fraud-prevention, and dispute-resolution requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

These safeguards may include encrypted transmission using HTTPS, access controls, authentication mechanisms, security monitoring, restricted internal access, and other reasonable security measures appropriate to the nature of the information.

No system or method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security of personal information.

We may update this Privacy Policy from time to time to reflect changes in the Brand Battles platform, promotions, Merchant Services, technology, legal requirements, or data practices.

When we make material changes, we may provide notice through the App, website, Merchant Account, email, or another reasonable method, as appropriate and required by applicable law.

The “Last Updated” date at the top of this Privacy Policy indicates when the current version became effective.

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to: